Contact Us | Plant Care

Use Plant Help for plant-specific questions.

Include the plant name, a few clear photos, and a short note on light, watering routine, and temperature. If the question is about a recent order, add your order number.

B grade plants are healthy plants sold at a reduced price because of cosmetic imperfections, such as older marks, minor mechanical damage, or asymmetry.

They are clearly labelled on the product page so you know what to expect before ordering.

Start with Plant Care Basics, then browse Plant Care Resources. For new arrivals, use Plant Care After Delivery. Full guides are on Plant Care Guides.

Height is measured from the base of the pot to the highest point of the plant (usually the tallest leaf tip).

Pot size is listed as the pot diameter in cm. Measurements are guidelines, as living plants vary naturally.

Not always. Some plants are toxic if ingested or can irritate skin. Check the safety notes on the product page and keep plants out of reach when in doubt.

If you want a specific recommendation for your situation, use Plant Help.

Product photos show a representative example from the current batch, not the exact individual plant, unless the listing states otherwise.

Natural variation is normal, including leaf count, pattern placement, and minor cosmetic marks. Product pages provide the size, pot diameter, and other listing details for the batch you are buying.

A plug, also called a starter plant is a young plant grown in a small propagation plug. It usually ships without a decorative pot.

Use a small pot with drainage and keep the plug evenly moist, not wet, while the plant settles. For setup guidance for your specific plant, use Plant Help.