top of page

contact us: Returning an Item/ Order

​

Use this form if you’d like to return an item or your entire order. We’re happy to assist you with the next steps.

​

 

When should you use this form?

​

  • You want to return a specific item.

  • You’re planning to return your entire order.

​

​

Please make sure to have carefully read our

Returns & Refunds Policy.

When will you hear back from us?

​

​

We typically respond within 48 hours of receiving your message, Monday to Friday, between 8:00 AM and 4:00 PM CET.

​

Please note: Our customer service is unavailable on weekends and public holidays.

​

Due to a high volume of inquiries, messages about existing orders are prioritized.

Upload File

Thank you! We will get back to you as soon as possible.

bottom of page