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contact us: Account Closure & Data Deletion

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Use this form to request the permanent closure of your account and removal of your personal data. We’ll handle your request promptly.

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When to use this form?
 

  • You want to delete your account permanently.

  • You want all your personal data removed.


Please refer to our FAQ  first

When will you hear back from us?

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We typically respond within 48 hours of receiving your message, Monday to Friday, between 8:00 AM and 4:00 PM CET.

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Please note: Our customer service is unavailable on weekends and public holidays.

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Due to a high volume of inquiries, messages about existing orders are prioritized.

Thank you! We will get back to you as soon as possible.

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