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contact us: Account Closure & Data Deletion
Use this form to request the permanent closure of your account and removal of your personal data. We’ll handle your request promptly.
When to use this form?
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You want to delete your account permanently.
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You want all your personal data removed.
Please refer to our FAQ first
When will you
hear back from us?
We typically respond within 48 hours of receiving your message, Monday to Friday, between 8:00 AM and 4:00 PM CET.
Please note: Our customer service is unavailable on weekends and public holidays.
Due to a high volume of inquiries, messages about existing orders are prioritized.
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