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Cancellation

Use the cancellation form to stop an order that hasn’t been processed or shipped yet. 

 

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⚠️ Please notify us within 24 hours of placing your order if you wish to cancel. 

 

Many orders are shipped on the same or the next day, so we cannot guarantee cancellation.

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When to use this form?

  • You’ve just placed an order and want to cancel it right away.

  • Your order hasn’t been processed or shipped yet.

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    Thank you! 

    We will get back to you as soon as possible.

    When Will You Hear Back from Us?

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    Our support team responds within 48 hours (Mon–Fri, 8:00 AM – 4:00 PM CET).

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    Please note:


    ℹ️  We are usually unavailable on weekends & public holidays.


    ℹ️ Messages about existing orders are prioritized due to high demand.

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